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• The Principles of Excellence: Baldrige 101

  • Start
    15 Jul 2025
  •  
  • End
    22 Jul 2025
  •  
  • Schedule
    2 sessions
  • Location
    Zoom Meeting

  Register

  

  Today, organizations continue to experience challenges like never before: staffing shortages, inflationary pressure & economic uncertainty, managing a virtual/hybrid workforce, navigating supply chain issues, and managing through accelerating change are but a few of the many challenges facing today’s leaders. But – with the complexity of organizations – where does one start? How do you know on which areas to focus? And how to do you sustain the improvement over time?

  IQC and The Performance Excellence Network is pleased to announce a powerful workshop: The Principles of Performance Excellence: Baldrige 101. The workshop will be hosted online and will be facilitated by Michael Garner of Momentum, a Minnesota-based consulting firm.

  The Baldrige framework provides a systems perspective for continuous improvement and advancing performance excellence. The Baldrige “Criteria for Performance Excellence,” which reflects the “leading edge of validated management practice,” against which any organization can measure itself to identify and prioritize improvement opportunities. This workshop will walk through the Baldrige Framework, will provide examples of tools and approaches that align with Baldrige, will “connect the dots” by showing how other improvement tools complement Baldrige, and will explore best practices from other organizations on the journey to excellence.

  Workshop based on the current 2025 Baldrige Criteria. 

  Cost is $325 for members ($650 for non-members). Discounts available for teams of 3-4 from the same organization registering at the same time ($300) as well as teams of 5+ ($275). One copy of the Baldrige “Criteria for Performance Excellence” book is included.

  Explore this validated framework to help you navigate today’s challenges — surviving today and thriving tomorrow!

  

  Facilitator Biography

  Michael Garner is a native Minnesotan and was raised on a 4th generation family farm near Atwater, MN. Michael currently resides near Rochester, MN in the rural town of Kasson. Michael has an extensive background in adult education and human resource development, as well as experience and passion for continuous improvement tools and frameworks, particularly the Baldrige Criteria for Performance Excellence. With a strong skill set for training and facilitation, Michael is eager to use his talents to enhance the performance of your organization.

  Michael’s experience as a trainer and adult educator spans over 25 years. During his time at the University of Minnesota studying Human Resource Development and Adult Education, Michael explored the strong links between workforce education and organizational development. As he moved forward with his career, Michael had the opportunity to combine his passion for helping others to learn with his knowledge of implementing change and improvement frameworks.

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• Advancing Performance Excellence: Baldrige 201

  • Start
    31 Jul 2025
  •  
  • End
    14 Aug 2025
  •  
  • Schedule
    2 sessions
  • Location
    Zoom Meeting

  Register

  

  IQC — in partnership with the Performance Excellence Network and Wisconsin Center for Performance Excellence — is pleased to announce a powerful online workshop: Advancing Performance Excellence: Baldrige 201.

  Baldrige 201 builds off of Baldrige 101 (Principles of Performance Excellence (which is offered many times a year, the next time July 15 & 22 online) by exploring the Baldrige Framework and the Baldrige Criteria for Performance Excellence at a deeper level. It is a requirement for IRPE Examiners, but it is open to all leaders and professionals wanting to learn more about how Baldrige can improve outcomes, optimize results, and promote better alignment in any organization.

  The Baldrige framework provides a systems perspective for continuous improvement and advancing performance excellence. The Baldrige “Criteria for Performance Excellence” reflects the leading edge of validated management practice, against which any organization can measure itself to identify and prioritize improvement opportunities.

  The workshop will explore:

  • the Baldrige Criteria at a deeper level, helping attendees understand the roughly 270 questions within Baldrige (each representing a process and each representing a best practice of high-performing organizations)
  • the Baldrige Scoring Guidelines, which represent a maturity rubric that helps leaders better understand their organization’s strengths and improvement opportunities
  • how to identify key factors within any organization – those environmental factors that organizations must understand and/or be responsive to in order to ensure high performance
  • the fundamentals of evaluation, including identifying strengths and improvement opportunities against the Baldrige Criteria, writing feedback comments, evaluating results/outcomes (for Evaluators, additional on-line modules will go into more depth on each of these topics).

  The workshop will also explore changes in the 2024 Baldrige Framework, such as emphasis on organizational agility & resilience, the changing nature of work & workplace, clarification of innovation, and emphasis on diversity, equity & inclusion (DEI).

  Facilitators are Jean Bronk, PEN Judge (and of Mortenson Construction, retired) and Brian Lassiter (PEN president), and other PEN volunteers.

  The workshop is split into two half days: July 31 and Aug 14, both from 8:00-12:00 CT.

  One copy of the Baldrige “Criteria for Performance Excellence” book ($30 value) is included if you didn’t already receive one as part of Baldrige 101.

  Don’t miss this great opportunity to learn about what drives performance excellence in any type of organization — businesses, schools, hospitals or senior care, nonprofits, or governmental agencies!

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