Iowa Quality Center upcoming events

Everyday Baldrige Webinar (19 May 2026)

Tue, 19 May 2026 15:00:00 GMT

In this interactive session you will learn how to become more systematic in how you lead your organization by applying 5 key excellence principles. Move beyond "firefighting" or crisis management to identify repeatable, systematic processes that can reliably produce high-quality results over time. This session is meant for people who don’t know the Baldrige Framework but who want to lead with more intention in focusing on what matters. It’s fun and an easy overture to leading with heightened focus on what it takes to achieve excellence.

Organizer: Wisconsin Center for Performance Excellence, (608) 663-5300, menzer@wisquality.org

When Expectations Outpace Resources: Making Trade‑offs to Protect People from Burnout (28 May 2026)

Thu, 28 May 2026 13:00:00 GMT

When expectations outpace resources, burnout isn’t a personal failure – it’s a leadership challenge. Join us for a highly interactive session on how leaders make and name trade‑offs when the work doesn’t stop. Learn a practical decision lens, hear candid leadership stories, and apply the thinking alongside peers facing similar and different constraints. You’ll leave with a clear trade‑off, a better path forward, and the language to name it with your team in the next 30 days.

IQC — in partnership with PEN , WCPE, and GRQC— is pleased to host an online webinar discussion on Thursday, May 28: “When Expectations Outpace Resources: Making Trade‑offs to Protect People from Burnout.” 

This session is designed as an active, facilitated experience, not a lecture. Participants will hear candid leadership stories from a public‑sector executive and repeatedly apply a simple decision lens to their own work in real time.

Rather than focusing on personal resilience or efficiency tactics, the session centers on leadership judgment under constraint: how leaders decide what must be protected, what can be adapted (often by clarifying the real goal), and what must be explicitly let go—and how making those trade‑offs visible is one of the most effective ways leaders protect their people from burnout.

This is not about heroics or doing more with less. It is about leading humanely when there is no perfect answer.

Our Speaker

Johanna Schussler is the Strategy and Change Manager in the Resident Services Line of Business at Hennepin County, where she works closely with leaders navigating complex public‑sector systems, rising expectations, and limited resources – all potential contributors to burnout. She brings practical, lived experience in making values-based leadership decisions that consider both individual people and organizational need.

With more than eight years at Hennepin County and several prior roles across Minnesota state agencies, Johanna is known for her strategic, person-centered approach to leadership and her ability to unlock group wisdom to find clear paths through uncertainty and change.

Who should attend:

This session is designed for leaders navigating sustained pressure, limited capacity, and rising expectations – especially those responsible for making real trade‑offs that affect people, performance, and results.

It is especially relevant for senior and mid‑level leaders in public sector, nonprofit, manufacturing, operations, healthcare, human services, and other high‑accountability, mission‑critical environments.

Thursday, May 28 | 8:00–9:00am CT

(Optional networking and mingling from 7:45–8:00)

Format: Zoom meeting

Investment price: Included with membership for PEN/WCPE/IQC members | $20 for non‑members

Can’t make it live? Register anyway – all registered attendees will receive access to the recording.

Lean Six Sigma Green Belt (1 Jun 2026)

Mon, 01 Jun 2026 05:00:00 GMT

Are you ready to become a catalyst for change in your organization? A Six Sigma Green Belt is more than just a certification—it's a launchpad for professionals who want to drive measurable results, eliminate inefficiencies, and lead impactful projects.

Whether you're in manufacturing, healthcare, finance, or tech, Green Belts are the go-to problem solvers who blend analytical thinking with strategic execution.

Full course details here.

Lean Six Sigma Green Belt (22 Jun 2026)

Mon, 22 Jun 2026 05:00:00 GMT

Whether you're in manufacturing, healthcare, finance, or tech, Green Belts are the go-to problem solvers who blend analytical thinking with strategic execution.

Full course details here.

Lean Six Sigma Green Belt (10 Jul 2026)

Fri, 10 Jul 2026 05:00:00 GMT

Whether you're in manufacturing, healthcare, finance, or tech, Green Belts are the go-to problem solvers who blend analytical thinking with strategic execution.

Full course details here.

Lean Six Sigma Green Belt (24 Jul 2026)

Fri, 24 Jul 2026 05:00:00 GMT

Whether you're in manufacturing, healthcare, finance, or tech, Green Belts are the go-to problem solvers who blend analytical thinking with strategic execution.

Full course details here.