Most workers take pride in their work and want to do a good job. But all workers need feedback: they need to know if their performance is on target – in line with their job duties but also contributing toward advancing the organization’s strategy and goals. In short, we all need accountability.
IQC — in partnership with PEN and WCPE — is pleased to host an online webinar discussion on Thursday, June 26: “The Value of Three Forms of Feedback.” The discussion will be facilitated by Dr. Robert (Bob) Milligan of Dairy Strategies.
In this discussion, Bob will explore the power of a unique performance management system that relies on three types of feedback rather than the standard two. Bob’s method (named Workforce Success System) — which has been used by many businesses in the region — focuses on setting clear expectations and then providing higher quality feedback. The process uses “redirection feedback,” which focuses more on improvement and redirection rather than reprimand. Bob will be joined by two of his clients, each sharing “case studies” of how this system works:
J Schanbacher, co-owner Schanbacher Acres and Atkins Raw Milk Dairy
Stuart Ziehm, co-owner Tiashoke Farm and Store
The session will conclude with a group discussion about the usefulness and applicability of this approach in any type of organization, including your own!
This session is Thursday, June 26 from 8:00-9:00 CT (optional networking and mingling 7:45-8:00), using Zoom MEETING. Grab your coffee and breakfast, and join us for a rich discussion. Free for PEN/WCPE/IQC members; $20 for non-members.
Can’t make it live but interested in the content? Register anyway: all registered attendees get a link to the recording after the session!
****************************************
Speaker Biography
Bob is semi-retired and works as Senior Consultant with Dairy Strategies, LLC – a business, leadership and human resource consulting business focused on the dairy industry. Bob is also Professor Emeritus in the Charles H. Dyson School of Applied Economics and Management at Cornell University. At Cornell he was an award-winning instructor in the 6th ranked undergraduate business program (2021 US News & World Report ranking). Bob is best known in extension for developing and leading the PRO-DAIRY Program – a program that develops and teaches leadership and management principles and concepts. Bob’s vision is to provide insight to managers by presenting complex human resource and business concepts in formats that are understandable and useable.
Bob lives in Lauderdale, Minnesota (Twin Cities) with his wife, Dr. Sharon Danes, who is retired from the Family Social Science Department at the University of Minnesota. She continues to work with graduate students and mentor young faculty. Bob has two adult sons who live in New York City and Chicago.
Bob is also president of the Rosehill Townhome Association Board of Directors, volunteers at both visitors’ centers for the Mississippi National Park and Recreation area, is a member of the Board of Directors of Minnesota Agricultural and Rural Leadership (MARL) Program, and is the chair of a St. Paul Schools CTE advisory committee. Bob and Sharon enjoy University of Minnesota sports, theater, travel with Road Scholar Travel, playing bocce at Central Park in Roseville, and playing cards.
