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About Us

Iowa Performance Excellence is a customer-focused, highly flexible and innovative organization that is the catalyst to transform individuals and organizations from good to great to excellent using the Baldrige Performance Excellence Framework.

Formed in 1993, the Woods Quality Center began as a shared vision of a total quality environment for the entire community, including business and industry, schools, government, nonprofit organizations, labor unions, and the service and retail industries.

In 2001 the name was changed to the Iowa Quality Center (IQC) as a result of a new state-wide focus on all areas of quality and performance excellence.

Today, IQC and iPEX focus on performance excellence across Iowa and continue to provide access to training and consulting services through our partner organizations. We are proud to run the Iowa Recognition for Performance Excellence program and to represent members  from government, manufacturing, business, education, labor, retail, service, and healthcare organizations throughout the state.

Our team


SCOTT
BURGMEYER

Baldrige Program Lead & CEO, Creative Solutions Group 

   

Bio

Scott is a Leadership, Excellence, Lean, Six Sigma & Baldrige Guru. Scot is the founder & CEO of Creative Solutions Group and co-founder of The BecomeMore Institute. For over 30 years, Scott has worked and consulted in manufacturing, technology, education, finance and health care industries.

Scott has held Quality Manager, CI Manager, Human Resources & Talent Director, SVP Quality & Improvement, Chief Improvement Officer and CEO titles.

As a Master Black Belt and creator of The DMAIC Way® and co-author of Chief Optimization Officer: Shattering the Status Quo, Scott's goal is for everyone to Make it Better! Make it Stick!


SARAH
KELLY

Baldrige Operations
Director

   

Bio

Sarah has been with the Iowa Quality Center since 2005 when she took over the primary day-to-day administrative activities of the organization. Since then, her responsibilities have expanded to include planning classes, conferences, and events as well as all web site creation, social media and digital marketing for the organization. Prior to her work at IQC, Sarah worked as part of the Membership and Training Events teams at the National Business Incubation Association (InBIA). She has a BBA, with a focus in management, from Ohio University.

Board of Directors

Dave Basler, Kemin Industries  
Dave Comstock, Childserve, BODSecretary@iowaqc.org
Jennifer Houtman, Iowa Donor Network, BODVicepresident@iowaqc.org
Allison Johnson, Girl Scouts of Eastern Iowa and Western Illinois  
Karen Kiel Rosser, Mary Greeley Medical Center, BODPresident@iowaqc.org
Ronald Smith, Mary Greeley Medical Center  
Doug Stilwell, Drake University, BODTreasurer@iowaqc.org

Partner Organizations

Our partner organizations provide training and consulting to support you on your journey for performance excellence. They provide training in many areas including Baldrige, Lean, Six Sigma, ISO, Talent Optimization, Predictive Index, Organizational Development and much, much more. We also partner with other Baldrige-based organizations across the country to make sure that our members and applicants have access to the resources they need to succeed.


  • Organizational Development
  • Learning & Development
  • Curriculum Design
  • Strategic Planning
  • Executive Coaching


  • Process Optimization
  • Lean & Six Sigma
  • Continuous Improvement
  • Talent Optimization & Predictive Index
  • Strategic Planning


The Baldrige Program oversees the nation's only Presidential award for performance excellence while offering a wide array of award-winning products and services, including the world-renowned Baldrige Excellence Framework.


The Baldrige Alliance facilitates organizational excellence and US competitiveness through state and regional Baldrige processes conducted by its Members.

  • Training in a Box
  • Public Workshops
  • Coaching
  • eLearning Hosting
  • eLearning Design
  • ISO & Management Systems
  • Internal Auditing
  • ISO9001, AIAG16949, ISO14001, ISO15000, ISO22000, HACCP, BRC, SQF, ISO13485 and more.

                    

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