Lean Six Sigma Yellow Belt | Print |

Customer Centric Lean Six Sigma Yellow Belt Training

2 Days of practice with Lean simulations designed for Managers, Supervisors and Employees at all levels


$495 per person

Next Class:

Open Enrollment or at YOUR location!
May 17-18, 2017  
June 28-29, 2017
Register by calling 319-398-7101 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Due to the nature of the simulations the Iowa Quality Center requires 15 attendees minimum to hold the class. Customized in-house training is available.

Open Enrollment or at YOUR location!


Call or email today to discuss the possibilities-319-398-7102 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Customer Centric Yellow Belt is designed to align with the customer Centric Green Belt and Black Belt Certification by focusing closer to the customer. The Iowa Quality Center (IQC) is committed to keeping the “Customer” in the sights of your processes.

This experience (simulation based) teaches the foundation principles and the tools of lean/six sigma methodologies so that you may better understand your role in organizational change. This opportunity leads to team building, customer focus, employee engagement, and the use of data to improve processes.

Lean is a management philosophy most often associated with Toyota Production System. It addresses efficiency and flow of work processes by building a customer centric culture of problem solving based on providing value for customers.

Six Sigma is a data-driven approach to process improvement that was developed by Motorola. It is the assessment of processes by means of collecting and analyzing data to reduce variability and thereby provide products and services that better meet the needs of the customer.

At the end of this course participants will have the knowledge and skills to:
· Develop teams (using existing workforce) to address efficiency and effectiveness in the workplace through employee engagement.
· Operationally define foundation principles.
· Apply lean & six sigma concepts based on the collection and interpretation of data in order to build a more efficient and effective process.
· Explore new leadership methods.

Body of knowledge:
· Team building
· Theory of profound knowledge
· Systems thinking
· Systems analysis
· Process mapping
· Value stream mapping
· Statistical process control
· Pareto diagrams
· Cause and effect
· Root cause analysis
· Histograms
· Capacity matrix
· Change leadership
· Kaizen process
· Force field analysis
· 5S Process
· Kanban
· Load Leveling
· Mistake Proofing

Target Audience:
This course is open to organizational employees (leaders, managers, supervisors, employees) that wish to adopt the lean process and customer centric approach with little or no previous knowledge about the topics discussed.

16 hours of classroom training over the course of 2 days


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Lean 6 Sigma Yellow Belt Training
May 17-18, 2017