“The IQC helped me and my organization achieve and maintain ISO 9001 certification, and we have worked on other quality initiatives as well during the last few years. From helping us secure grant funding, to supporting us with ongoing processes like critical thinking and Lean Six Sigma analysis, the staff at IQC has always been upbeat, reliable and professional.”

– James M. Levett, MD, FACS
   Chief Medical Officer
Clinic of Iowa
   Cedar Rapids, Iowa


“The Iowa Quality Center has been a tremendous resource to my quality/process improvement role at the blood center. The staff at IQC has always been there to support us with their expertise, excellent training classes and conferences. And they’re accessible—always just a phone call or an email away. I appreciate that they want their clients to be the best they can be.”

– Jeannine L. McCullough, BS, RN
   Vice President, Quality Support Services
   Mississippi Valley Regional Blood Center
   Davenport, IA


“With each type of consultation or training, the staff at IQC has been great to work with. They are knowledgeable, helpful, non-threatening and reassuring. The staff at the IQC really knows how to get to the heart of our processes, and has helped us see what we are doing with those processes and focus on what we are doing well. We are excited about continuing to build a high-reliability organization with the resources we have gained from IQC.”

– Suzanne Conrad

   Iowa Donor Network
   North Liberty, IA


"The great people at the Iowa Quality Center have consistently helped me and our staff make connections with others in the state in regard to quality initiatives. And those connections have been invaluable. Through our interactions with the IQC, our team members and I really understand what ‘excellence’ means and how to create a culture of quality that supports that excellence.”

– Bob Loyd
   Plant Manager
   Clipper Windpower LLC
   Cedar Rapids, IA


“Our involvement with the Iowa Quality Center has truly elevated our organization to a new level of accountability. We are very proud that we have committed to the Baldrige Education Criteria for Performance Excellence. It’s really a process, not a project, and we are thankful to be sharing our quality journey with the IQC.”

– Christopher Duree, PhD
   Iowa Valley Community College District

   Marshalltown, IA