Most healthcare organizations have a strong identity with their mission to help or serve the patient for better health and healing.   Often this mission is so inspiring that organizations struggle with aligning their actions to a balance strategy. Healthcare organizations are not solely focused on the strategy of financial success; however, this is often a major driver for decisions within the organization.  Instead success for healthcare organization often mean:  -   Delivery of even improving value to the patients and their families, contributing to their quality of life.  -   Improving the organizational effectiveness, capabilities of the caregiver, quality care and organizational sustainability.    -   Excellent patient outcomes or results often beyond the latest standards of care or regulations.  -   Organizational and personal learning through workforce engagement so they feel like they are partners in accomplishing the mission and vision.

The Iowa Quality Center can help healthcare organizations take advantage of performance excellence tools to measure, track and improve internal processes and patient satisfaction and build alignment to their mission and vision.

CPHQ 2-Day Study Course Aug. 20-21, Des Moines The granting of CPHQ status recognizes professional and academic achievement by individuals in the field of healthcare quality management. This course will help participants learn and understand the content of the CPHQ exam and prepare them to take the test.
On-Line Lean Certification Lean Certification is increasingly becoming a qualification requirement for professionals who wish to demonstrate proven expertise in Lean for Healthcare.
Measures Matter There are common elements within effective measurement systems that high performing health care organizations take advantage of to drive improvement and create alignment. This workshop will help participants understand these principles and apply them to their unique environment.