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  With a unique systems-thinking perspective, the Iowa Quality Center is one of the state’s premiere resources for quality and performance excellence. The center offers a wealth of resources to support your continuous improvement journey.
 

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Phone (319) 398-7101
    Fax (319) 398-5698
 

Email info@iowaqc.org
 

Address  

3375 Armar Drive Marion, Iowa 52302

 

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Total Production System

TPS organizes manufacturing and logistics for the automobile manufacturer, including interaction with suppliers and customers.


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Wright Medical Center shares how they are using Malcolm Baldrige Criteria and Studer Group Tools for Performance Excellence. Hear their experience with Baldrige and Studer to more effectively utilize the talent within their organization. WMC’s team will help participants:
   - Identify with one facility’s journey with Baldrige and Studer and learn the crosswalk between Baldrige criteria (systematic processes) and Studer Group Nine Principles (prescriptive tools).
   - Describe the tools to great organizational performance as experienced by WMC
   - Approaches for applying performance excellence models to a Critical Access Hospital. 

Organzational Excellence presentation.ppt (2MB)
   

Guttenberg Municipal Hospital started working with the Iowa Quality Center in 2005 when they chose the Baldrige Criteria/Framework as a way to take their quality journey system wide. A systems approach has helped many organizations make their quality effort more effective and become a part of their culture. Learn more about their journey to excellence in this ASQ Case Study.

Guttenberg Quality Engrained in Culture.pdf (203K)
   
This zip file contains a recording of the July 2, 2009 teleconference where Harry Hertz, Director, National Quality Program, NIST, answered the top 7 "Parking Lot" questions from the 2009 Examiner Training. The file includes a PowerPoint file shows all of the questions and a model of the relationship of Core Competencies, Work Systems, and Work Processes.

Harry Hertz 2009 Examiner Training Questions.zip (4MB)

   

IRPE Team Leader Training - This zip file contains a recording of the 2009 IRPE Team Leader/Coach Training webinar. To view the recording, extract the files and click on index.htm. 

IRPE Team Leader Training.zip (20MB)
   

Strategy Deployment - This PowerPoint presentation was used at a Lean/Six Sigma Network meeting by Chris Yockey to show a variety of methods for deploying strategy.

 

Strategy Deployment.ppt (4.5MB)

 

  
  News
Mary Greeley Medical Center wins IRPE Silver Award  details
 
   
CPHQ Study Course is now available as an online class details
 
 
   
  Internship Opportunity
 
IQC is looking for a college student, with an interest and experience in writing, to help expand our message of quality in Iowa.  Find out more, and download the application here.
 
 
   

 

   
  Upcoming Events
 
Application Writing, Feb. 16 & 17, 2012, details
 
Green Belt Training, Feb. 20-24, 2012, details
 ISO 9001:2008 Internal Auditor Training,  Mar. 26-28, 2012 details
 Black Belt Training, April 2-5 & 9-12. details
 
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