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With a unique systems-thinking perspective, the Iowa Quality Center is one of the state’s premiere resources for quality and performance excellence. The center offers a wealth of resources to support your continuous improvement journey.

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Phone (319) 398-7101

Fax (319) 398-5698

Email info@iowaqc.org

Address
3375 Armar Drive Marion, Iowa 52302

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Total Production System

TPS organizes manufacturing and logistics for the automobile manufacturer, including interaction with suppliers and customers.

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Problem Solving

The nine step problem-solving method is based on the Plan, Do, Study, Act (PDSA) cycle of W. Edwards Deming and is a method designed to support continuous improvement in organizations. This approach is based on the belief that our knowledge and skills are limited, but improving. Especially at the start of a project, key information may not be known; the PDSA - scientific method - provides feedback to justify our guesses (hypotheses) and increase our knowledge. Rather than enter "analysis paralysis" to get it perfect the first time, it is better to be approximately right than exactly wrong. With the improved knowledge, we may choose to refine or alter the goal (ideal state). Certainly, the PDSA approach can bring us closer to whatever goal we choose.

Training Opportunities


Action Through Problem Solving This workshop allows participants from all sectors of the community (education, health care, government, service, non-profit, manufacturing) to learn the principles of quality and the tools most commonly used to identify and solve problems within the work environment.

The 7 Habits of Highly Effective People Signature Program For 25 years, FranklinCovey has helped millions become more effective in their work and personal lives. Based on the proven principles found in Stephen R. Covey’s best-selling business book, The 7 Habits of Highly Effective People Signature Program helps your company achieve sustained superior results by focusing on making individuals and leaders more effective. From part-time receptionists to top-level executives, The 7 Habits of Highly Effective People Signature Program breaks down barriers to success while laying a foundation of effectiveness for individuals,employees, and leaders.

The Power of Innovation This interactive workshop, which is built around case studies and “fun” challenges, reinforces the fact that everyone is creative, just in different ways. When problem-solving, some people excel at generating ideas; others choose to focus on solutions. Both “styles” are critical to creative problem-solving and managing change. Take-aways include 10 tools that can be implemented immediately.

News

Mary Greeley Medical Center wins IRPE Silver Award details

CPHQ Study Course is now available as an online class details

Internship Opportunity

	IQC is looking for a college student, with an interest and experience in writing, to help expand our message of quality in Iowa. Find out more, and download the application here.

Upcoming IQC Events

	Application Writing, Feb. 16 & 17, 2012, details
	Green Belt Training, Feb. 20-24, 2012, details

ISO 9001:2008 Internal Auditor Training, Mar. 26-28, 2012 details

Black Belt Training, April 2-5 & 9-12. details