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  With a unique systems-thinking perspective, the Iowa Quality Center is one of the state’s premiere resources for quality and performance excellence. The center offers a wealth of resources to support your continuous improvement journey.
 

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Total Production System

TPS organizes manufacturing and logistics for the automobile manufacturer, including interaction with suppliers and customers.


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 Measures Matter Workshop

 

Healthcare organizations often find that selecting and effectively using performance measures is a daunting task. Beyond metrics mandated by CMS and other external stakeholders, healthcare leaders are faced with a bewildering array of measures to consider. The result is often a "measure whatever moves" approach, which diffuses focus and hinders alignment in the organization.

There are common elements within effective measurement systems that high performing health care organizations take advantage of to drive improvement and create organizational alignment. This workshop will help participants understand these principles and apply them to their unique environment.

Workshop Scheduled: May 6
  8 a.m.-Noon
  Register Today

  
  

The workshop will address three key topics essential to an effective performance measurement system:
1. Key Measures
• Why it is essential to focus on key measures
• What are they and how to identify them; how to use strategy to align measures throughout the organization

2. Evaluation of Results
• Analysis methods including statistical significance and Baldrige evaluation factors
• Effective use of comparisons and benchmarking

3. How to Use Measurement Tools to Drive Decision Making, Improve Performance and Create Strategic Line of Sight
• The process of performance review: who reviews, where, how often
• Use of dashboards and balanced scorecards; elements of an effective one
• Deploying measurement: tools to create strategic line of sight


  

As an independent chartered Chapter of the American College of Healthcare Executives, Iowa Association of Healthcare Leaders is authorized to award 4 hours of Category II continuing education credit toward advancement or recertification in the American College of Healthcare Executives. Participants in this program who wish to have it considered for Category II (non-ACHE) credit should list their attendance when they apply to the American College of Healthcare Executives for advancement or recertification.

  News
Mary Greeley Medical Center wins IRPE Silver Award  details
 
   
CPHQ Study Course is now available as an online class details
 
 
   
  Online Lean Certification
 
Lean Six Sigma Green Belt, June 2011 details
   
  Internship Opportunity
 
IQC is looking for a college student, with an interest and experience in writing, to help expand our message of quality in Iowa.  Find out more, and download the application here.
 
 
   

 

   
  Upcoming Events
 
Application Writing, Feb. 16 & 17, 2012, details
 
Green Belt Training, Feb. 20-24, 2012, details
 ISO 9001:2008 Internal Auditor Training,  Mar. 26-28, 2012 details
 Black Belt Training, April 2-5 & 9-12. details
 
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