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  With a unique systems-thinking perspective, the Iowa Quality Center is one of the state’s premiere resources for quality and performance excellence. The center offers a wealth of resources to support your continuous improvement journey.
 

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Phone (319) 398-7101
    Fax (319) 398-5698
 

Email info@iowaqc.org
 

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3375 Armar Drive Marion, Iowa 52302

 

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Total Production System

TPS organizes manufacturing and logistics for the automobile manufacturer, including interaction with suppliers and customers.


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This event offers a chance to connect with other organizations from across the state including IRPE applicants, examiners and National Baldrige winning organizations.  You will be able to attend workshops designed to address best practices in processes and take home some new connections made during the networking time. This is a great opportunity to indulge in the arena of performance excellence through Baldrige.
 
Make this conference the top of your “To Do” list in May!
8:30 - 10 a.m. Measurement and Knowledge Management A Conversation about Organizational Culture Quality Practices, and Results, in the Urbandale Community School District
10:15 - 11:45 a.m. Creating Quality-Driven Culture Through Employee Behavior Lean Isn't Just for Production The Good, The Bad, and The Ugly - Adventures in Program Management
12 - 1:30 p.m.

CELEBRATION 

LUNCHEON

AND

KEYNOTE 

SPEAKER

1:45 - 3:15 p.m. IRPE; Moving From Information to  Action Employee Engagement in an ESOP Organization Roadmap to Leadership Success Utilizing the Baldrige Criteria
*See session descriptions below

SPEAKERS:
Scott Burgmeyer, Bridgestone Firestone Agricultural Tire
Karen Kiel Rosser, Mary Greeley Medical Center
Sarah Pavelka, Iowa Quality Center
Celina Peerman, Mt. Mercy University
Dane Pelfry, Navigant
Tom Persoon, University of Iowa Hospitals and Clinics
Curtis Schares, GMAC Mortgage
Daryl Spivey, KSF Associates
Doug Stillwell, Urbandale Community School System

 

Or call (319) 398-7101

 

SESSION DESCRIPTIONS:

Measurement and Knowledge Management
Participants in this interactive session will understand, performance measures, analysis techniques and knowledge management.  Discussions will center around leading and lagging measures, measurement selection, tracking and management of these data and knowledge systems.
Speaker: Scott Burgmeyer, Bridgestone Firestone Agricultural Tire


Roadmap to Leadership Success Utilizing the Baldrige Criteria                                           Join Karen Kiel Rosser, VP & Quality Improvement Officer of Mary Greeley Medical Center in a discussion on leader buy in around the Baldrige Criteria.  Karen will provide an overview of how to get started, keys steps to take to get your leaders committed and engaged long term.  Karen will also touch on how to make the Baldrige framework part of your everyday work beyond the application process.
Speaker: Karen Kiel Rosser, Mary Greeley Medical Center


Employee Engagement in an ESOP Organization                                                                  How do you excel through employee engagement? Alicia Murphy, Director of Organizational Effectiveness, will offer insight on how Van Meter Inc., selected in 2010 as one of the 20 best places to work in America by Inc. Magazine and voted the 2011 National ESOP Company of the Year, wins because of its highly engaged employee owners.
Speaker: Alicia Murphy, Van Meter Industrial


IRPE; Moving From Information to Action                                                                               Do you ever wonder how to start a revolution in your organization?  Do you feel like sometimes you are "dancing by yourself"?  During this presentation you will gain insights on how to start a movement of healthy change for your organization We will focus on how to add followers, including key executives, to support your Organizational Development or Performance Improvement revolution.  By overcoming the status quo inertia you can turn knowledge of Baldrige into action.
Speakers: Sarah Pavelka, Iowa Quality Center and Curtis Schares, GMAC Mortgage


Creating Quality-Driven Culture Through Employee Behavior
Building a high performance quality culture depends on a number of factors and one of the most critical is human behavior.  Employee thinking, decision-making and actions are a huge part of sustaining processes and moving from a quality initiative to a quality culture.  This session will explore the issues of employee behavior and performance management with an emphasis on leading and supervising quality.
Speaker: Celina Peerman, Mt. Mercy University


The Good, The Bad, and The Ugly - Adventures in Program Management
Dane Pelfrey, PMP, will share good, bad and ugly case studies of his numerous adventures in project and portfolio management.  During this lively, interactive case study, Dane will offer some real world tips and tricks based on extensive experience in pinching fingers and stubbing toes while managing project teams in several industries. You’ll leave the presentation with tools you can put into use immediately, no matter your level within your organization, improving your ability to deliver your project load.
Speaker: Dane Pelfry, Navigant


Lean Isn’t Just For Production
This session will demonstrate the application of lean principles through a fast clock simulation of an administrative process – hiring in a bureaucratic environment.  The concepts can be applied to other non-production processes such as billing, claim processing, and other “back office” operations.
Speaker: Tom Persoon, University of Iowa Hospitals and Clinics


A Conversation about Organizational Culture                                                                   People often say company culture is critically important.  If culture is that important, what is it?  How it is formed?  How can a culture be measured?  What does a culture in need of change look like?  How does your company culture impact the results you are experiencing?  How do you change a culture?  If you were going to change your company culture, what would those changes look like?  What do successful executives say after they have changed their company cultures?  Join a conversation covering these important questions surrounding organizational culture.                                    Speaker: Daryl Spivey, KSF Associates


Quality Practices, and Results, in the Urbandale Community School District
The Urbandale Community School District is engaged in the process of quality/continual improvement in order to improve student learning and increase organizational effectiveness.  This presentation will focus on quality processes in schools and classrooms and their impact on student learning."
Speaker: Doug Stillwell, Urbandale Community School System

 

 

  News

Congratulations Mary Greeley Medical Center!  

 2012 IRPE SIlver Award winner.

 
   
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CPHQ Study Course is now available as an online class details
 
 
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  Upcoming Training
 
Green Belt Training, May 21-25 details
 
 
 ISO Internal Auditor Training, July 30-Aug 1 details
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