The objective of this one-day class is to provide participants with an understanding of measurement as a management tool for communicating and deploying the vision of an organization. Using a Balanced Scorecard is a proven method of aligning an organization to accomplish its vision and become high performing. The participants will learn a structured approach for creating a Balanced Scorecard and a plan for sustaining it.

Learning Outcomes
The session is designed to provide attendees with an understanding of:
Measurement
   - As a management tool
   - Concept of leading & lagging measures
   - Problems with measurement
   - Balanced Scorecards
What do we mean by “balanced”?
   - How to construct a balanced scorecard that aligns with your vision
   - How to develop a measurement plan that supports the balanced scorecard

Who Should Attend?
This class is for managers who want to create a measurement system to track performance, drive improvement, and accomplish their vision/strategy. Participants will find this class most effective when attending with a team of people from their organization.

1. Measurement 
   a. A management & communication tool 
   b. Leading and lagging measures 
   c. Problems with measurement
2. Scorecard 
   a. What makes a scorecard balanced? 
   b. Process for creating a balanced scorecard 
   c. Sustaining the Scorecard - key parts of a measurement plan 
   d. Using indices and benchmarking

$250 IQC members

$300 non-members

There are no dates currently scheduled for this class. Please email info@iowaqc.org to get information on potential upcoming classes or for more information on bringing this class to your site.