Membership
  With a unique systems-thinking perspective, the Iowa Quality Center is one of the state’s premiere resources for quality and performance excellence. The center offers a wealth of resources to support your continuous improvement journey.
 

Contact Us
           

Phone (319) 398-7101
    Fax (319) 398-5698
 

Email info@iowaqc.org
 

Address  

3375 Armar Drive Marion, Iowa 52302

 

V-Card download

Total Production System

TPS organizes manufacturing and logistics for the automobile manufacturer, including interaction with suppliers and customers.


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 Downloads

If you are having problems downloading these files, please contact us at info@iowaqc.org and we will send them via email.

2013 IRPE Application Guide

2013 Examiner Registration 

2013 IRPE Key Dates

2012 IRPE Consensus Scorebook
2012 IRPE Independent Review Scorecard

  

 The Award Process

Join a growing list of Iowa organizations who have achieved economic competitiveness, improved patient outcomes, higher student achievement, and more responsive and effective service; with their commitment to a state of excellence. 

2013 Process Key Dates

June  3 Eligibility Forms due from applying organizations – all tiers
July 8 Board of Examiner Registrations due
August 5 IRPE Applications due from applying organizations – all tiers
August 8 Team Leader/Coach Training - Tentative
August 13 Examiner Training / Orientation – Des Moines
August 15 Examiner Training / Orientation  - Marion
September 24-27 HELP Week - Examiner Training – Marion
October 1-4 HELP Week - Examiner Training - Des Moines
October 14-22 Site Visits (3 ½ Days)

              

  
  
 FOR IMMEDIATE RELEASE
 
 
Iowa Quality Center Announces Recipients of
Iowa Recognition for Performance Excellence Awards
 
December 14, 2012   –   Marion, IA
 
The Iowa Quality Center and the Iowa Recognition for Performance Excellence Executive Council announce eight winners of the Iowa Recognition for Performance Excellence (IRPE) Awards. Recipients will be honored at the Governor’s Celebration of Excellence on May 2, 2013 at the Meadows Conference Center in Altoona.
 
The IRPE is one of 39 state award programs aligned with the National Baldrige Performance Excellence Program. In the 1980's, then-Secretary of Commerce Malcolm Baldrige was an advocate of quality management as a key to U.S. prosperity and sustainability. After he died in a rodeo accident in July 1987, Congress named the Award in recognition of his contributions.
The goal of the Malcolm Baldrige National Quality Improvement Act of 1987 was to enhance the competitiveness of U.S. businesses. Its scope has since been expanded to health care and education organizations (in 1999) and to nonprofit/government organizations (in 2005).
Congress created the award program to identify and recognize role-model businesses, establish criteria for evaluating improvement efforts and disseminate and share best practices.
 
The Iowa Quality Center has administered the IRPE since 2000. This year, the IRPE process involved 57 volunteer examiners from all sectors of business, using the Baldrige Criteria. Applicants were scored based on their application and an examiner site visit. Examiners looked for systematic processes and results in the areas of:  leadership, strategic planning, customer focus, workforce focus, operations focus, measurement analysis, knowledge management and results.
 
 
-The following winners are announced at three different IRPE levels (signifying total points scored for the application and visit):
 
Tier 1 Commitment Level:
 
Iowa Donor Network, North Liberty and Johnston, Iowa
Iowa Donor Network is a small non-profit organization operating as the primary contact for organ, tissue and eye donation services in Iowa. They employ 85 and serve more than 10,000 Iowans a year.
 
Tier 3 Leadership Level:
 
Davenport Hospital Ambulance Corp; MEDIC EMS, Davenport Iowa
MEDIC EMS is a not-for-profit organization serving a population base of 175,000 people. They provide 911 coverage for 456 square miles within the Midwestern Iowa-Illinois region. MEDIC EMS has 81 full-time employees.
 
Lennox Industries Inc., Marshalltown, Iowa
Lennox Industries employs 890 individuals and is a subsidiary of Lennox International Inc., a leading provider of climate control solutions for heating, air conditioning, and refrigeration markets around the world.
 
Iowa Valley Community College District, Marshalltown, Iowa Falls (Ellsworth) and Grinnell, Iowa
IVCCD employs 224 individuals at three sites and recognizes the mission “To provide quality learning experiences, ensuring student success, responding to the diverse community's needs, and building community partnerships.”
 
Henry County Medical Center, Mt. Pleasant, Iowa
Henry County Medical Center is a publicly owned critical access hospital. They employ 265 individuals and lead with the mission “to enhance the health of individuals in our communities through high quality, effective and efficient services.”
 
Tier 3 Leadership Level – Bronze Achievement
 
Bridgestone Americas Agriculture Tire (BAAG), Des Moines, Iowa
Bridgestone Americas Agriculture Tire designs and manufactures forestry, flotation, production agricultural, construction and implement tires. BAAG employs 1684 employees in two locations in Iowa and is a wholly owned facility of Bridgestone Corporation.
           
Tier 3 Leadership Level – Silver Achievement
 
Genesis Health System, Davenport, Iowa
Genesis Health System employs 3,816 individuals at four hospital campuses in Davenport and Dewitt, Iowa and Silvis, Illinois and multiple clinics and services within the Quad Cities region.
 
 
Mary Greeley Medical Center, Ames, Iowa
Mary Greeley Medical Center is a publicly owned 220-bed regional medical center. They employ 1345 individuals in five locations in the Ames area.
 
           
Formed in 1993, the Woods Quality Center began as a shared vision of a total quality environment for the entire community, including business and industry, schools, government, non-profit organizations, labor unions, and the service and retail industries.
In 2001 the name was changed to the Iowa Quality Center (IQC) as a result of a new state-wide focus. Today, IQC has over 180 member organizations with more than 48,000 individual members representing government, manufacturing, business, education, labor, retail, service, and healthcare organizations. While the IQC staff is based in Marion, its networking groups, consultation, and membership activities take place throughout the state.
 
For more information, contact:
 
                                           Gary Nesteby, Executive Director                                            
Iowa Quality Center
3375 Armar Drive
                                 Marion, Iowa 52302                                    
319-398-7101
  E-mail: gnesteby@iowaqc.org
www.iowaqu.org
 
  
  

The Iowa Recognition for Performance Excellence (IRPE) uses the Malcolm Baldrige Framework to guide organizations in their Performance Excellence journey. The Baldrige framework is one of the most robust and effective management/improvement frameworks available. The IRPE/Baldrige Criteria can help your organization achieve its objectives and a sustainable culture of improvement.

Do you want to improve your organization’s performance? Are you looking for a cost-effective way to gain an outside perspective on your organization’s gaps and strengths? Do you want to impact your organization’s bottom line? The IRPE process provides a way to help you get started with this powerful framework so you can start getting the results you desire.

The IRPE Tiered approach will help you get started using the Baldrige framework and keep using it to achieve long-term success (link to IRPE Application Guide download). And every year IRPE recognizes Iowa organizations that are in various stages of their Performance Excellence Journey so we can all learn from these role models.

  
  News
2013 Excellence Conference & Celebration
Was a Success! 
If you are interested in any of the
presentations from the May 2nd conference, click here                

 

 

 

   
  Online Training
 
Green Belt Training
 
May 13-17 Des Moines details
 
 
  Black Belt Training
  June 3-6 &  10-13th. Marion details

 

   
  Upcoming Events
 
 
5/29 General Statistics
 
5/30 Measurment Sys. Analysis
6/17 Value Stream Mapping

 

 

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