At the conclusion of this workshop, the participants shall be able to:
* Understand the content components on the CPHQ exam
* Learn and review the sections of CPHQ exam
* Begin to study the content that is included on the CPHQ exam

This workshop is for:
* Quality Management/Performance Improvement
* Utilization Management
* Case Management/Discharge Planners
* Risk Management
* Nurse Executives
* Senior Care Facility Administrators/Leaders
* Safety Officers
* Compliance Officers
* Registered Nurses
* CEO
* CFO
* Senior Leadership

Agenda         
                           
     

Day One
	4:30 – 5:00	REGISTRATION
	5:15 – 5:30	Welcome and Introductions
	5:30 – 7:00	Learning session 1
	7:00 – 7:15	BREAK
	7:15 – 8:00	Learning session 2
	8:00 – 9:00	Learning session 3
	9:00	Wrap up day 1
Day Two
	7:00 – 8:00	REGISTRATION
	8:00 – 9:30	Learning session 4
	9:30–10:15	Learning session 5
	10:15–10:30	BREAK
	10:30–12:00	Learning session 6
	12:00–1:00	LUNCH
	1:00 – 2:30	Learning session 7
	2:30 – 2:45	BREAK
	2:45 – 4:15	Learning session 8
	4:15 – 5:00	Wrap up

     
    

The Healthcare Quality Handbook: A Professional Resource and Study Guide by Janet A. Brown, RN, CPHQ, published by JB Quality Solutions, Inc., 2309 Paloma Street, Pasadena, California 91104, international 626-797-3074. 

This is a $165.00 value included in the cost of the class. (Two-day Workshop audio CD set also available via www.jbqs.com.) 1000s have used the annually revised Healthcare Quality Handbook to study for the CPHQ Exam. It is the text for The Healthcare Quality Overview and Certification Workshops offered by Janet Brown through the California Association for Healthcare Quality.

**Nursing CEUs will be available for $10, full attendance is required for CEU credit.

Sarah Pavelka has nearly 10 years experience teaching and coaching in organizational performance.  Her background includes speaking and coaching engagements in business, industry, education, and healthcare. Sarah is a senior staff member for the Iowa Quality Center in Marion, Iowa.   In this role, Sarah is also a state examiner for the Iowa Recognition for Performance Excellence and a task force member of the Iowa Healthcare Collaborative.  She is a co-chair and president for the Des Moines University Alumni Board and serves as an adjunct faculty member for the College of Health Sciences.  Sarah’s previous experience includes serving as Quality Management Director for the Iowa Foundation for Medical Care until December 2006 and director of business and industry relations and Occupational Therapy for Pella Regional Health Center in Pella, Iowa.  Sarah holds degrees in Biology and Psychology from Luther College in Decorah, Iowa; a degree from Concordia University Wisconsin in Occupational Therapy in addition to a Master in Healthcare Administration from Des Moines University. She also holds certifications in ergonomics, health care quality and a Six Sigma Black Belt.

IAHQ Members: $280.00
Non Members:  $320.00
CEU’s: $10.00 additional

Next Class:	Aug. 20-21
Location:	Des Moines University 3200 Grand, Room 102, Munroe Building Des Moines, Iowa
	Register today!  Download the registration form and fax it to (319) 398-5698 or mail it, and a check, to the  Iowa Quality Center at 3375 Armar Drive, Marion, IA 52302